Customer Testimonials

Have a comment you want to add? Submit it here!

Just wanted you to know my light arrived and I'm sooooo happy with it. So much better than I expected. Thank you so much!

-Sharon, Vermont

BI received my goose neck lamps and I was very pleased with their construction it is nice see that "Made in America" is back and means high quality goods at a great price. Thanks for a great product!

-James, Massachusetts

Thank you so much! enjoyed your blog post very much- and have to say you guys at Barn Light Electric are ON your game- I saw your Pinterest Boards! Great job! I sent out a tweet about your post and hope it sends some activity your way!

-Jeri, New Jersey

[The Mig] is cooler than any light fixture I've ever seen. And I've seen a lot of cool light fixtures. Trust me.

-Chris, Ohio

The article is fantastic!!! I cannot thank you enough for this opportunity. I absolutely LOVE your company, and feel sincerely honored to be on your website.

-Kim Lewis, Texas

Very helpful and informed on your products, quick to respond, willing to go above and beyond to help me make decisions.

-Brett, Online Chat

You are the best. Thank you Donna. You know what customer service is!!!

-Susan, California

Great!! Thanks so much for being on it... awesome service....

-Blake, California

By far this is the best customer service I have received from any company, ever. You are a dream to work with; thank you very much!

-Charles, Arizona

I appreciate the help. I also want you to know that I've had nothing but kind helpful interactions with your whole company. Top to bottom a great product and even better customer experience. Keep it up.

-Kevin, California

We installed the light fixture in our entryway and absolutely love it. It is exactly what I envisioned and I am very satisfied with my purchase! I will likely order from Barn Light again and would happily recommend it to others.

-Elissa, British Columbia

Have to say the Barn Light customer service is next level! Thanks for this!



-Michael, Toronto

Thank you so much! I genuinely appreciate your taking care of this so quickly for me. This shows me that you folks are truly nice and I am happy that I chose Barn Light Electric to make this purchase.

-Ross, Massachusetts

Very responsive and provided the help I needed!

-Caroline, Online Chat

We love our new lights. The sales person did a great job helping us get just what we wanted. Thanks!

-Blake, California

Thank you for all your attention to this. You do your company proud and it is a company to be proud of. You are all attentive, professional and you produce quality products. We will continue to rely on you for any further design lighting needs.

-Judy, Pennsylvania

Thank you for all of the assistance, you were great.

- Barbara, New York

Nothing to say other than I am so glad I stumbled on your site. I can't want to get this installed and shed some light in the kitchen!!

-Dena, North Carolina

I've been looking at your catalogue for months now and I'm so happy to have ordered from your store. This lamp will be amazing in our loft in Québec City. I'll be posting on design blogs soon about our loft renovation, will send some pictures to magazines and I'll be happy promote you in Québec.

-Jill, Quebec

Barn Light has great, truly unique fixtures and exceptional customer service! You're the first place I look whenever I need to replace a fixture.

Megan, Michigan

Absolutely. I LOVE my light. I get MANY compliments on it.

-Lisa, Florida

I just want to say that our lights arrived and they are up and hanging. We are very pleased. Thank you!

-Arlene, Indiana

And thank you for great service - it is also very much appreciated!

-Pam, Canada

They are here! All looks excellent. I really appreciate all the help. We are very excited to install these in our barn project--please pass along our thanks for offering such a high-quality, nice-looking product.

-Lyne, Texas

P.S. Your Customer Service ROCKS!!!

-Jenna

You guys ROCK! My light is amazing! The shipping was FAST! Thank you!!

-Bill, Arizona

We give Barn Light Electric A+++! We love our porcelain gooseneck light fixtures! Chris was so helpful and the service was exceptional! Our electrician was so impressed he is going to recommend you to future customers.

Thank you so much! 
Blessings,
 Dawn, Michigan

Luckily we found Barn Light Electric's website while doing an online search. Their prices are very reasonable and the quality of their lighting is great. Being a designer myself, I'm pretty picky about what I select for my home and I do a lot of research to find the perfect items before purchasing. Couldn't be happier with the outcome.

Nick, New Jersey

I love my beautiful pendants, thank you!!! I will surely be calling you shortly for some more lighting for my home. Very happy with color, size, etc. They are just perfect, and you were very helpful.

Thanks!

 Talia, New York

The customer support rep was prompt and very knowledgeable and gave me great ordering advice and help!

Amy, Online Chat

Thank you so much for your help! I am so happy to have found your company... your website is very clear and easy to navigate, there are ample options for customization & your responses were both immediate, informative. We have enjoyed working with you and if your product is comparable to your customer service, I anticipate using your lighting on many future projects.

Lori, Indigo, Inc. Interior Design

The lights arrived Saturday and they look amazing. Thank you SO much for all of your help and guidance.

Rich, California

I love my beautiful pendants, thank you!!! I will surely be calling you shortly for some more lighting for my home. I am very happy with color, size, etc. They are just perfect, and you were very helpful. Thanks!

Talia, New York

In 2008 we purchased every light fixture, both inside and outside of the house, and fan from Barn Light Electric. We LOVE them and have had many compliments on both the style and practical nature of the fixtures. Also the electrician (a VERY opinionated and wonderful character) said the fans were the best he had put up. They extend 4 feet with nary a wobble or sound...we have 8 of them!! They work sooo beautifully with the wood-burning stove, distributing the heat which accumulates on the 2nd floor without being too breezy. I especially like the oversized one on the screened porch. It just looks so stylin' and makes the porch comfortable even when we are in the heavy continental heat. A great product that you provide!

-Cynthia, Kentucky

This is the first time I have ordered from you, but it will not be the last. The lights are beautiful!

-Kathy, California

Thanks so much for the info. I am blown away by the top notch customer service!! I just placed my order. Looking forward to getting my new light.

-Charlotte, Virginia

I just wanted to thank you for the outstanding service. I was contacted about the color of the inside of the light and it came in black as we discussed (instead of white which would not match a thing I have done in that room). The lights are AWESOME, high quality and better then I could have ever expected. I have saved your information and will be utilizing your services again. Thanks Again! It is wonderful to work with a team that “cares” about their product and their clients!

-Barbara, Pennsylvania

We installed my barn lights and I could not be more thrilled! Yes, I chose barn lights over pendants, to go over my huge island. And I love them even more than I EVER could have imagined! When Randy installed them a week later, we are blown away by how thick & heavy duty the glass is AND that the lights form the coolest shadows on the ceiling from the metal guards! We were ecstatic!

-Linda, Arizona

This is just a belated note to say thank you so much for the exterior light fixture. It really is gorgeous, and basically redefined one entire side of our Spanish colonial. I've never written a thank you before about a lighting fixture (and we have a house full of nice, new ones), but you guys are exceptional. Thank you again.

-Allison, California

During the restoration of a one hundred year old Northeast cottage our search to find unique industrial lighting as well as authentic barn lighting we discovered Barn Light Electric. Our initial attraction was the superior design and the depth of finish options, however, it soon became evident we had come across an excellent resource. Our contact with Barn Light Electric was professional, knowledgeable and we found we were engaging with a team that possessed a true love of their product and what they were doing. It enhanced our experience incredibly. What followed was stellar. We received our products promptly, on schedule, and most importantly the quality not only met but exceeded our expectations. We have added Barn Light Electric to our resource library; and placed them in the front. We look forward to further installations.

-Jeri Glatter & Steven Cohen, Rooster Designs

I just wanted to drop you a quick note to say THANK YOU! The fixtures that I ordered are so wonderful. I cannot wait until I can order my next batch from you. Keep up the great work! I should also add that a wonderful customer service person from your company called me to clarify my order. He also asked me some good questions and really helped me make sure that my order was exactly what I wanted.

-Betsy, Wisconsin

I made a mistake when ordering two warehouse pendants -- I specified two different finishes instead of one. Your service rep called to check before filling the order, and saved me much distress and travail. Thank you for the attention to detail and for taking the trouble. Also -- the lamps look great.

-Sheryl, Texas

We placed our first order with you a year ago and were impressed with the quality of your fixtures. We wanted very much to buy from you again and were pleased when we could do so for our new bathroom. The quality of your customer service coupled with the quality of your product is impressive and has made loyal customers out of us.

-Ellen, Pennsylvania

Thank you. You were a great company to work with and we are really enjoying the lights.

-Dave, Connecticut

Second time in 3 months that I have dealt with your company, and again, above and beyond. Thanks again.

-Stacey, Canada

Thank you! I love the lights by the way, they are fantastic!

-DM, Georgia

They were very helpful and explained everything I needed to install my lighting. I think they deserve a pay raise :)

-KK, Australia

Love your products and can’t wait to install in our new offices. (Wish I could afford the vintage Crouse Hinds lights that might have been made just a mile away from our offices in Syracuse at their huge factory!)

-H.K, New York

This person not only answered my questions precisely, they anticipated one of my questions and answered it while I was still typing it. Nice job.

-Dar, Online Chat

Thank you. Super fast service. Nice to see.

-Larry, Canada

They knew what I needed to know, quickly.

-Ann, Online Chat

Please email me and let me know the approximate delivery date. We have purchased many lights from you and appreciate the quality and service. Thank you.

-Gary, Pennsylvania

Thank you for persisting, it worked!! Very excited about receiving the lights! I will have another order for some pendants in about the next two weeks. (Once delivered…) We just received the lights. They look fantastic!!

-Rob, Australia

We love our beautiful barn light Outback pendant! We have the 18" in galvanized with clear glass and it gives great light. It was simple to install and has adds soul to our new home!

-Lindsay, Colorado

Thanks for all your help. You’ve been a pleasure to deal with!

-Zach

They got back to me promptly with the answers and put my mind at ease.

-Lisa, Online Chat

Very efficient and rapid response. Allowed me to multi-task vs. being on hold and transferred around as normal business of other companies is conducted.

-Brent, Online Chat

They were very helpful & provided suggestions, links and solutions. Well done! Now, we just have to review our options. If we have more questions, we won't hesitate to ask, as this experience was outstanding. Keep up the good work!

-Laurie, Online Chat

Let me start by saying I'm very impressed and pleased that you phoned last evening after you had closed. I appreciate it as, like me, the day is never really over when it comes to business. Thank you for that. Thank you so very much. Top notch service. Thank you.

-Brian, Canada

Your customer service is AWESOME!!!! Thanks so much for your prompt attention to my concern. I noticed early this morning when I tracked my order on FEDEX that the order was no longer being held. I knew the Barn Light Electric "elves" had been fast at work while I slept. Thanks again.

-Karon, Ontario, Canada

You guys rock! We got the sample pack of finishes and wrangled about forever looking for the right one. This one seems to be it- and also, we are going with the white interior. Thanks so much for your email - you are an impressive company!!!

-Rose, New York

Thank you so much. Just yesterday, we ran back to the rental house and there was a replacement on the front porch! I should have checked there first before emailing you. I apologize. Thank you so much for your amazing customer service. We love our new light fixtures!

-Janet, Utah

Page 2

Loading...