Yes, a Return Goods Authorization (RGA) number will need to be requested from us before returning a product. Please see the following steps to return a product to Barn Light Electric.

1.    Contact Customer Service at 321-269-2299 to request and receive an RGA Number.  You have 14 days from the date the merchandise was delivered to request and receive the RGA number.  Request after 14 days will not be accepted.

2.    Once received, tape or write clearly your RGA Number on the box so it is visible.  Boxes received without an RGA Number visible WILL BE REFUSED.

3.    You are responsible for all return shipping costs.  We highly suggest insuring your package(s) for the full value of the contents.  We are not responsible for damages incurred during shipping and damaged items will not be refunded.  The customer will be responsible for filing all insurance claims.

4.    Unless otherwise directed, all returns to be sent to the following address:

       Barn Light Electric Company
       3405 S. Washington Ave.
       Titusville, Fla.  32780
       Ph: 321-269-2299

5.    The returned package with the RGA number must arrive at Barn Light Electric Company within 14 days from the date the RGA number was issued.  Items received after the 14 days of the RGA issue date WILL BE REFUSED.

6.    Once received, Barn Light Electric Company will evaluate the package to make sure it is in new, unused, uninstalled, not damaged and in unaltered condition.  Please allow up to 7 business days for your package to be inspected.

7.    After the package has been evaluated and found in acceptable condition, your refund amount (minus the 25% restocking fee and shipping) will be refunded.  

8.    Refunds are only issued to the original purchase instrument such as the original credit card, check, Paypal, or the method of payment the customer purchased the product with.

9.    If the package is accepted and it is found to be uninsured with damages, has been installed or altered in any way, the package and contents becomes the property of Barn Light Electric Company and NO REFUND WILL BE ISSUED.

10.  The customer will be contacted and informed of the final decision of Barn Light Electric Company L.L.C.  Barn Light Electric Company L.L.C. retains the right to modify this return policy at any time without notification.