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Return Policy
1.
What is your Return Policy?
What is your Return Policy?
We understand the nature of ordering on-line and the building process of new construction, remodeling and restoration. Because we offer a multitude of high quality light fixtures and ceiling fans in multiple finish options, it is often best to request a finish sample prior to placing an order. Often,... more
2.
What items can't be returned?
What items can't be returned?
Non-Returns: 1. Items received without an RGA Number will be refused. 2. Installed or altered merchandise will not be refunded. 3. Barn Light Electric Company will not refund damaged merchandise. 4. Clearance and Discount Items will not... more
3.
What is your return address?
What is your return address?
Once an RGA number has been issued, all returns must be sent to the following address: Barn Light Electric Company 3405 South Washington Avenue Titusville, Fla. 32780 Ph: 321-269-2299 more
4.
Do I need a Return Goods Authorization (RGA)?
Do I need a Return Goods Authorization (RGA)?
Yes, a Return Goods Authorization (RGA) number will need to be requested from us before returning a product. Please see the following steps to return a product to Barn Light Electric.
1. Contact Customer Service at 321-269-2299 to request and receive an RGA Number. You have... more
5.
I received my product from the manufacturer. Can I return it to their address?
I received my product from the manufacturer. Can I return it to their address?
No. The majority of manufacturers do not accept returns. Fixtures that are returned to the manufacturer will not be refunded.
6.
Do you have a re-stocking fee?
Do you have a re-stocking fee?
Yes. A 10% re-stocking fee applies to all returned merchandise. Please review our Return Policy before purchasing, or for more information, contact our Customer Service Department. more
